Customer Support

Consistent High-quality Support

At 3Delta Systems, we strive to deliver our customers consistent, high-quality support. We’re committed to ensuring our clients gain the maximum return on their investment from 3DSI’s products and services.

3DSI clients also benefit from superior operational results available only from using an outsourced payment system provider. In contrast to the distributed software model (PC-based software or software installed on a server), the 3Delta Systems ASP (Application Service Provider) model carries much or all of the responsibility for all product updates, security updates, database back-up, training and other maintenance activity.

In our continuing effort to support our clients more effectively, our Customer Service Team delivers a single point of contact for all of your service needs, including:

• EC-Zone user issues
• Transaction questions
• Training
• Billing inquiries
• Service upgrades and maintenance
• Product information, etc.