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DNV North America – Consulting / Engineering

Company Profile

  • DNV was established in 1864 and is headquartered in Oslo, Norway
  • Employs over 6.400 people across 300 offices in 100 different countries
  • DNV North America employs 350 individuals in 26 offices

Business Needs

  • Improve accounts receivable and collection processes
  • Process and accept cards at multiple offices, regardless of location
  • Enhanced security controls

3DSI Solution

  • EC-Zone

Business Benefits

  • Retain and improve customer relationships
  • Easy-to-use system
  • Improved transaction reporting
  • Cardholder data securely stored
  • Online realtime reporting and reconcilliation

Det Norske Veritas (DNV) is a leading provider of services for managing risk and operates globally in multiple industries, with specific services available to each. DNV requires a solution that can accept and process Purchase Card payments from its corporate and government clients.

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Challenge

DNV Houston inherited a physical terminal solution due to an office closure elsewhere. While the terminal initially presented a quick solution to begin accepting credit card payments, it quickly revealed many limitations and short comings. DNV needed to find a payment processing solution that met the following criteria:

  • Process cards in multiple offices / locations
  • Streamline accounts receivable and collections
  • Manage productivity and administrative issues
  • Support reports and user intelligence
  • Improve customer service and efficiency
  • Provide a high level of security

Solution

After researching various corporate payment acceptance options, DNV selected 3Delta Systems® and their payment solution, EC-Zone® to process and accept credit cards globally. According to Mona Tzur, Customer Financial Services Manager for DNV North America, “we required a solution that could support a large volume of card payments and would relieve the administrative burden imposed by the terminal solution.”

EC-Zone’s intuitive interface is designed specifically for processing purchasing card payments. All that is required is a Web browser and Internet access.

Results

DNV currently has three offices using EC-Zone in Houston, New Jersey and Norway. “These key payment processing centers benefit greatly from the convenient and time saving solution from 3DSI,” continues Ms. Tzur. “The ability to speed-up our collections is a true asset to DNV.” Other benefits:

  • Customer profile information stored for reuse
  • Cardholder information stored for reuse in future transactions
  • Custom reports using any data field

 

“We required a solution that could support a large volume of card payments and would relieve the administrative burden imposed by the terminal solution. DNV currently has three offices using EC-Zone in Houston, New Jersey and Norway. These key payment processing centers benefit greatly from the convenient and time saving solution from 3DSI.”
– Mona Tzur, Customer Financial Services Manager

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Case Studies

  • Andrew Corporation—Manufacturing and Supply
  • BNSF Railway Company—Transportation
  • Bosch—Manufacturing
  • DNV North America—Consulting / Engineering
  • Lincoln Electric Company—Manufacturing
    • Video Presentation at NACHA Payments 2010 (1:04)
  • Thermo Scientific—Manufacturing
  • U.S. Plastic Corporation—Manufacturing

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Related Topics

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