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Case Study U.S. Plastic Corporation

Industry: Manufacturing

Headquartered in Lima, Ohio, United States Plastic Corporation® has been manufacturing plastic tanks and distributing more than 23,000 plastic products (tanks, bottles, etc.) since 1956 for industrial, commercial and consumer clients throughout America. Most customers place orders using a credit card through U.S. Plastic’s call center or online store.

Challenge

U.S. Plastic accepts credit card payments from 63,000 customers, about 30% of whom are repeat buyers. The company keeps cards-on-.le for the convenience of their customers and to facilitate payment for orders. Because customers use multiple cards – from credit cards to purchase cards – the total number of cards stored on the company’s internal system grew to more than 120,000.

To protect customer payment information, U.S. Plastic’s bank and management council required that the company .nd a secure data solution which met Payment Card Industry (PCI) standards, industry rules that were established to protect cardholders and the integrity of the credit card payment system from incidents of fraud and data theft.

That solution also needed to:

• Give the company access to credit card information for repeat customers – a card-on-.le strategy that eliminates the burden of having to repeatedly enter the same data .elds when placing orders
• Allow web-store customers access to their cards on .le in order to manage them
• Provide real-time authorization capability to verify the validity of card information
• Allow authorization and settlement information to be submitted as output from a daily invoice run when shipping and availability are known

At the same time, U.S. Plastic wanted to retain the legacy applications that run their core business – applications that reside on an IBM i5 system. The company was also eager to integrate their card data security solution with EC-Linx® and EC-Batch® – proprietary electronic payment gateway products from 3Delta Systems® (3DSI) that were already in use at U.S. Plastic to process Internet and call center orders.

Solution

U.S. Plastic found the answer to all their needs with CardVault®, the Simply Secure Payment Solution from 3Delta Systems that encrypts and stores customer card information on its secure payment network and works seamlessly with 3DSI’s entire suite of payment processing and gateway products.

Using the CardVault interface, the merchant forwards customer credit card and other sensitive data to 3DSI. The data is then encrypted and stored in 3DSI’s PCI-compliant processing centers. To retrieve, access or maintain card data, the merchant uses an alias that is assigned by either that merchant or 3DSI.

Outsourced data protection using CardVault allows businesses to focus on their operations while customer payment information remains safely o.-site and out of the hands of hackers.

Results

Outsourcing the security and payment solution with CardVault enabled U.S. Plastic to move all card data o. their systems, maintain legacy environments and work .ows while staying focused on their core business.